Category Archive For "Employee Experience"
How On-the-Job Training Helps Improve Business Operations and Customer Service
Virtual instruction has many advantages, but it doesn’t work for everything. For training to be truly effective, managers often need to physically show employees how to perform certain tasks and then observe if the employee can properly perform them. Some companies refer to this kind of training as “observational checklists” or “live trainee evaluations.” Schoox …
Schoox Quarterly Roundup: Improvements to Onboarding, On-the-Job Training and More
At Schoox, we’re dedicated to helping companies of all sizes accelerate business results by unlocking employee potential, boosting customer retention, and driving revenue through learning. We continually improve the Schoox platform to better serve learners, training managers, and learning and development (L&D) professionals. Here’s a quick look at some of the most important enhancements we …
How to Successfully Implement a New Initiative in the Workplace
Whether it’s to keep up with changing technology, a fast-paced market, new regulations, or something else, implementing a new initiative is a necessary part of running a successful business. However, it can be a tricky process. One simple change can affect every single part of an organization. If a new initiative is to be introduced …
8 Effective Strategies to Develop (and Keep) Your Employees
How effective are your strategies for developing—and keeping—your employees? Creating an effective strategy to develop and retain your employees can have several benefits beyond just the employee. It can also improve the performance and growth of your business. But first, employers should understand the reasons why employees leave their jobs to begin with. Most commonly, …
Why Top-Performing Employees Leave—and What You Can Do About It
If you’re in the field of human resources management, you’ve probably faced the following scenario: one of your best, top-performing employees submits their two weeks’ notice. You feel blindsided. You didn’t know that they were unhappy, or that they were actively seeking other employment opportunities. You’ve just lost one of your best workers. Why? That’s …
The Role of Learning and Development in the Employee Experience
What do the words “employee experience” mean to you? Every employee, manager, or business owner likely has a different definition. It can relate to day-to-day experiences, recruitment, training and development, retention, and everything in between. It relates to every touchpoint a business has with an employee, from when they first join to whenever they decide …
How to Support Employees in a Career Change
Over the past 12 months, employees worldwide have had time to examine their lives and question whether or not they’re on the right career path. Those who want a change may even have begun to build their skills and start planning for their future. When a talented employee says their heart isn’t in their current …
Why Better Learning Journeys Should Be Your Company’s Top Focus
It’s every company’s desire to achieve better business results. To get there, they realize they need at least two things: a great product and happy customers. And of course, neither of those can be successful without a skilled workforce. But company leaders also realize that it doesn’t stop there. Organizations aren’t a “set it and …
The Value of Embracing Different Perspectives at Work
Do you consider and encourage different perspectives in your place of work? There’s a lot more open discussion in the world today, and more people value the spirit of inclusion and diversity. But for some, there’s still a long way to go, particularly in the workplace. How you approach open discussion in the workplace can …
Five Tips to Improve Virtual Training for Employees
How can you create a highly effective virtual training session? Whether virtual sessions are your go-to method of training or not, it can be difficult to deliver a session that works for everyone. There are lots of things to consider when putting together any kind of virtual meeting. While challenging, virtual sessions offer unique opportunities …